In today's economy, it is important to know what customers are expecting. For this reason, many companies are trying to get customer feedback by using surveys. But how many returns ? Generally just a few especially if there is no incentive.
But how to get more feedback ? How to get representative feedback and how to use it to address in better way customer expectation ?
This is the main objective of our product and services called
NeoStat.
These tools allows the creation of questionnaires, surveys, tests for external and/or internal customers, employees and many more.
Our platform propose web client but also iPhone/iPad and Android devices.
The central data base allow to get statstics on answers given by the clients.
This platform can be installed on-premise or accessed on the cloud. Deployment is made easy with the web based administration interface.
If you want more information please don't hesitate to contact us.