As Business Process Management is becoming a fast-growing concern within enterprises, NeoVision (NeoVision Group) is providing tools and services to help better industrialization of managing such BPM projects but also to “smooth” change management process.

Process Mapping Tools and associated methodologies or approaches …. for providing a better collaborative work and facilitating the way of proactively introducing and managing changes. This tool is not intended to replace a modeling tool but rather facilitate workshops and meetings and get decisions made within groups in faster times. Also this tool is very useful in conflict resolution.

 

 

Know what customers are expecting by using online surveys, polls and questionnaires.

 

Methodologies such as Lean, Lean Six Sigma or Six Sigma need to collect customers’ information to better serve their needs. For years, Information Systems havent provided applications and tools which were not a perfect match with the user expectations! NeoStat -as part of a comprehensive set of tools and services- provides a way for collecting the Voice Of the Customer (V.O.C) whether external, internal or both…

 

 

Getting support from employees and processes’ owners towards a better Business Process Empowerment and collecting the Voice Of Customers is critical to all enterprises. This is the reason why NeoVision provides and will continue to develop tools, services and materials dedicated to Business Process Management (BPM) projects.